Privacy Policy
Contents
- Information We Collect
- How We Use Your Information
- How We Share Information
- Cookies & Tracking
- Data Security
- Your Rights
- Third-Party Links
- Retention of Data
- Children’s Privacy
- Contact Us
At Armoured 4×4 (“we”, “our”, “us”), we are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.armoured4x4.com.au or make a purchase from us.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you use our website.
Information you provide to us:
- Full name, email address, phone number, and billing/shipping address when placing an order or creating an account
- Payment information (processed securely through our payment gateway — we do not store card details)
- Vehicle details you provide when selecting products compatible with your 4WD
- Messages and enquiries submitted via our contact form or email
- Communications preferences and feedback
Information collected automatically:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on site, and referring URLs
- Cookie data and browsing behaviour on our website
How We Use Your Information
We use the information we collect to:
- Process, fulfil, and ship your orders and send order confirmations
- Communicate about your order status, returns, or service enquiries
- Send promotional emails and marketing materials (only with your consent)
- Improve our website, product range, and customer service
- Detect and prevent fraudulent transactions and unauthorised access
- Comply with legal obligations under Australian law
You may opt out of marketing communications at any time by clicking “Unsubscribe” in any email we send, or by contacting us directly at admin@armoured4x4.com.au.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Shipping & Logistics Partners: To deliver your orders, we share your name and address with couriers and freight providers (e.g., Australia Post, StarTrack, or similar).
- Payment Processors: Your payment details are securely transmitted to our payment gateway provider for transaction processing.
- Service Providers: Trusted third-party services that help us operate our website (e.g., hosting, analytics, email delivery) under strict confidentiality agreements.
- Legal Requirements: If required by law, court order, or government authority, we may disclose your information as legally obligated.
All third parties are required to handle your data in compliance with the Australian Privacy Act 1988.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.
We use cookies for:
- Maintaining your shopping cart and account session
- Remembering your preferences and login status
- Analysing website traffic via Google Analytics
- Displaying relevant advertisements (if applicable)
You can control cookie settings through your browser. Disabling cookies may affect some website functionality, including cart and checkout features.
Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL (Secure Socket Layer) encryption for all data transmitted on our website
- Secure payment processing — we do not store credit card information on our servers
- Restricted staff access to customer data on a need-to-know basis
- Regular security reviews of our systems and website infrastructure
While we take all reasonable precautions, no method of data transmission over the internet is 100% secure. We cannot guarantee the absolute security of your information.
Your Rights & Access to Information
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal information (subject to legal obligations)
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached
To exercise any of these rights, please contact us at admin@armoured4x4.com.au. We will respond to all requests within 30 days.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms, payment processors, and partner sites. This Privacy Policy does not apply to those external websites. We encourage you to review the privacy policies of any third-party sites you visit.
We are not responsible for the privacy practices or content of external websites.
Retention of Data
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by Australian law. Specifically:
- Order records are retained for a minimum of 7 years for tax and accounting purposes
- Account information is retained while your account is active
- Marketing consent data is retained until you withdraw consent
When data is no longer required, it is securely deleted or anonymised.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal information, please reach out to us:
Business Name
Armoured 4×4 Pty Ltd
Address
2/118 Bungaree Road, Pendle Hill NSW 2145
Phone
For formal privacy complaints, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.
This Privacy Policy was last reviewed and updated in May 2025. We reserve the right to update this policy at any time. Changes will be posted on this page with the updated date. Continued use of our website constitutes acceptance of the revised policy.