Terms
Contents
- Acceptance of Terms
- Products & Compatibility
- Pricing & Payment
- Orders & Confirmation
- Shipping & Delivery
- Returns & Refunds
- Warranty
- Installation
- Limitation of Liability
- Intellectual Property
- Governing Law
- Contact Us
These Terms and Conditions (“Terms”) govern your use of www.armoured4x4.com.au and any purchase made from Armoured 4×4 Pty Ltd (“we”, “us”, “our”), located at 2/118 Bungaree Road, Pendle Hill NSW 2145, Australia.
By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before purchasing.
01 —
Acceptance of Terms
By using our website or purchasing our products, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and agree to comply with these Terms and all applicable Australian laws and regulations.
We reserve the right to update these Terms at any time. The version displayed on our website at the time of purchase will apply to that transaction.
02 —
Products & Compatibility
Armoured 4×4 sells 4WD accessories and components including bullbars, bash plates, snorkels, roof racks, suspension kits, lighting, wheels, and more.
Compatibility Warning: It is your responsibility to ensure the product you are purchasing is compatible with your specific vehicle make, model, year, and variant. Product listings specify compatible vehicles. If you are unsure, contact us before purchasing.
- Product images are for illustrative purposes and may vary slightly from the actual item
- Specifications (dimensions, weight, finish) are subject to change without notice
- Some products are listed as pre-order items with estimated arrival dates — these are estimates only and not guaranteed delivery dates
- We reserve the right to discontinue or modify products without notice
03 —
Pricing & Payment
All prices on our website are displayed in Australian Dollars (AUD) and include GST unless otherwise stated.
- Prices are subject to change without notice
- The price at the time of order confirmation is the price you pay
- Shipping costs are calculated at checkout and are not included in product prices unless stated
- We accept major credit/debit cards, PayPal, and other payment methods shown at checkout
- All transactions are processed via secure, encrypted payment gateways
We reserve the right to cancel an order if a pricing error has occurred. In such cases, we will notify you promptly and issue a full refund.
04 —
Orders & Confirmation
An order placed on our website constitutes an offer to purchase. Your order is not confirmed until you receive an Order Confirmation email from us.
- We reserve the right to decline or cancel any order at our discretion
- If your order cannot be fulfilled (e.g., out of stock), we will contact you and offer a refund or alternative
- Order amendments or cancellations may be requested by contacting us within 24 hours of placing the order. Cancellations are not guaranteed for items already dispatched or custom orders
For pre-order items, your payment is taken at the time of ordering. ETAs are estimates only and may be subject to delays due to supply chain or freight circumstances.
05 —
Shipping & Delivery
We ship Australia-wide. Shipping times and rates vary based on your location and the size/weight of the item. Please refer to our Shipping & Returns page for full details.
- Delivery timeframes are estimates and not guaranteed
- Risk of loss or damage passes to you upon handover to the carrier
- We are not responsible for delays caused by the carrier, customs, or circumstances beyond our control
- It is your responsibility to provide an accurate delivery address. Re-delivery fees may apply for failed deliveries due to incorrect address information
- Large items (bullbars, roof racks, trays) may require a loading dock or tail-lift delivery — please advise us if required
06 —
Returns & Refunds
We want you to be happy with your purchase. Our returns policy complies with the Australian Consumer Law (ACL).
| Situation | Outcome |
|---|---|
| Item is faulty or damaged on arrival | Full refund, replacement, or repair at our cost |
| Item is not as described | Full refund or exchange |
| Wrong item received | Replacement sent at our cost |
| Change of mind (item unused & in original packaging) | Exchange or store credit — return shipping at buyer’s cost |
| Incompatibility due to buyer error | Exchange or store credit — return shipping at buyer’s cost, restocking fee may apply |
To initiate a return, contact us at admin@armoured4x4.com.au within 14 days of receiving your order. Items must be returned in original, unused condition with all packaging. Installed or modified products cannot be returned unless faulty.
Note: We do not accept returns on items that have been installed, modified, or used, unless the item is found to have a genuine manufacturing defect.
07 —
Warranty
All products sold by Armoured 4×4 are covered by the Australian Consumer Law statutory guarantees, which cannot be excluded. In addition:
- Manufacturer warranties apply where specified on the product listing
- Warranty claims must be submitted with proof of purchase
- Warranty does not cover damage caused by improper installation, misuse, off-road damage, accident, or normal wear and tear
- Warranty is void if the product has been modified or installed contrary to our specifications
For warranty enquiries, contact us at admin@armoured4x4.com.au with your order number, photos of the issue, and a description of the problem.
08 —
Installation
Armoured 4×4 offers professional installation services at our Pendle Hill workshop. If you choose to have your product installed by us:
- Installation is performed by licensed and experienced technicians
- An installation booking must be confirmed in advance
- We also install products not supplied by us — contact us for a quote
Self-installation: If you choose to install products yourself or via a third party, Armoured 4×4 accepts no liability for improper installation or any resulting damage, injury, or vehicle compliance issues. We strongly recommend professional installation for structural components such as bullbars and suspension kits.
Certain accessories (e.g., bullbars, suspension lifts) may affect your vehicle’s compliance with Australian Design Rules (ADRs) or require re-engineering certification. It is your responsibility to ensure compliance with all relevant regulations.
09 —
Limitation of Liability
To the maximum extent permitted by Australian law:
- Our liability for any claim arising from a product or service is limited to the purchase price of the relevant product
- We are not liable for any indirect, consequential, incidental, or special damages, including loss of income, loss of data, or personal injury arising from use of our products
- Nothing in these Terms limits your rights under the Australian Consumer Law
10 —
Intellectual Property
All content on our website — including text, images, logos, product descriptions, and design — is the property of Armoured 4×4 Pty Ltd or its licensors and is protected by Australian and international copyright law.
- You may not reproduce, distribute, or use our content without prior written permission
- Product names and trademarks remain the property of their respective owners
11 —
Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of New South Wales.
We encourage you to contact us directly to resolve any disputes before pursuing legal action.
12 —
Contact Us
For any questions about these Terms & Conditions, please contact us:
Business Name
Armoured 4×4 Pty Ltd
Address
2/118 Bungaree Road, Pendle Hill NSW 2145
Phone
These Terms & Conditions were last reviewed and updated in May 2025. We reserve the right to amend these Terms at any time. The version in effect at the time of your order will govern that transaction. Continued use of our website constitutes acceptance of the current Terms.